Who We Are

Our mission

To deliver meticulous transcription and administrative support with accuracy, confidentiality, and reliability, empowering clients to focus on their core goals while we handle the details with excellence.

Our vision

To set the standard for trusted, accurate, and confidential support services.

The Founding Team

Co-Founder: Administration & Finance

A versatile administrator with experience across a Big Four professional services environment, a national legal regulator, and a leading South African bank.

Expertise includes accounts payable, accounts receivable, debtors, monthly reconciliations, HR administration, records, archives, and executive support.

Recognised for office excellence and service awards, with a track record of improving billing accuracy, document workflows, and client response times.

Co-Founder: Engineering & Operations

A professional engineer with an MBA and ongoing doctoral studies in Business Administration.

Leadership spans telecommunications facility maintenance for critical infrastructure, manufacturing operations, and regional sales management.

Strengths include report writing, data analysis, process improvement, reliability engineering, ISO-aligned quality, OEE and cost reduction, incident response, and technical team leadership.

Ready to work with a meticulous, POPIA-aligned partner?

Request a free quote and we’ll confirm scope, delivery, and pricing in one message.